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 Audio and Dictaphone Typing Services

DIGITAL AUDIO and DICTAPHONE TYPING SERVICES

REEBOK, LITTLE BRAK RIVER, MOSSEL BAY

& STRAND, WESTERN CAPE


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THINKING OF STARTING AN ONLINE TYPING SERVICE .........?

As a result of numerous enquiries I have had over the months since I got my website on the World Wide Web a year ago, I have decided to share my experience with you. You may think I'm crazy, but I feel it is important to help one another, especially with the high unemployment rate as it is today. We need to create our own opportunities. So here goes.......

  • As with any business, the most important thing to have is PASSION for whatever business venture or activity you are wanting to start. This, naturally, goes for audio typing too. If you don't have it, don't do it.

  • The other most obvious aspect is, of course, you must have dictaphone and audio typing experience, have a good typing speed and spelling ability. Audio typing / transcription is not an easy job and can sometimes be frustrating and time consuming, even with experience, especially when the audio recording is not of a good or clear quality.

  • Should you not have enough typing / audio transcription experience, I suggest you go on a course and practice, practice, practice.

  • Also, know your software programmes / applications, i.e. Word, Excel, PowerPoint, how to do mail merges, etc.

  • Have a good document filing system. I create a new folder for each individual client I type for (e.g. Joe Public) and in that folder I in turn create a new folder for each month (e.g. March 2009, April 2009 etc.) at the start of each month. The documents I type for each client during a particular month I then save in the relevant month's folder. This helps me to set up my statement for each client at the end of the month, because I can exactly see for who I typed what. I then also save the relevant statements in the relevant month's folder relating to that client. This also helps with finding documents easily when a client requests a back copy of a particular document which he / she might have mislaid, etc.

  • A freelance audio typist / online typist / work at home typist obviously needs to be equipped to enable him / her to execute the work before advertising the services.

  • So, clearly, you will need a computer, keyboard, mouse, monitor, printer (preferably colour), application software (Microsoft Office etc.), internet and e-mail facilities, perhaps a fax machine (or fax2email), ADSL installation (or other) for 24-hour connection, transcription software (free software) and hardware  (you must buy the foot pedal, earphones and a dongle). If you wish to buy your transcription software, click here. However, feel free to do your own research on what and where to buy.

  • You may also wish to get a conventional dictaphone transcriber (with a foot pedal only, as the same set of earphones for the transcription software may be used on this type of transcription equipment - just check the cable connection from the transcription machine to the earphones) - click here.

  • Keep up to date with, and informed about new software.

  • Once you are set up, you are ready to start advertising your business. There are various ways in which to advertise your services:

    • advertise in your local newspaper;

    • inform your previous employer/s;

    • tell your friends and whoever you come into contact with;

    • advertise free on the web (one example is www.gumtree.co.za); you will need to register (free). This site also has various options for you to keep your ad at the top of the listings;

    • design and print pamphlets or business cards and ask your local chemist, doctor, dentist, library or shop whether you may leave pamphlets / business cards with them;

    • do some Web research on outsource companies and contact them (ensure that they are legit, they should not require any fees from you "upfront";

    • or, if you feel adventurous, why not build your own website. I found a wonderful book, titled "Step-by-Step Guide to Building Your Own Website". Click  here  for more information.

  • Hopefully, by now you have also got enough printing paper and ink in your cartridges, and all your hardware / software function properly.

  • Always remember small jobs could bring in bigger jobs. It makes me think of the times when I needed a plumber, for instance, just to look at a leak from a toilet and to fix the problem. But, do you think they would come? We made an appointment, but then he never turned up or made excuses for not having been able to get to me. Some of them only seem to want the big jobs. However, when one is then asked about a plumber, one does not recommend the plumber who let you down. Service should always be your motto. That also means that you should not take on too much. Be honest and give clients a reasonable time frame when the work should be ready. Don't be unrealistic. If they cannot wait until you are able to do their work, then that is fine...they will find someone else and you will be able to produce quality work and excellent service. Do not put yourself under pressure because the quality of your work should be of a high standard and you do not want to disappoint the client. So do not make promises you cannot keep.

  • Rates: One could charge per hour for transcription time, i.e. the time it takes you to type the audio recordings. Note: one hour of audio recording may take 4 to 6 hours to transcribe / type, depending on audio quality and whether it is more than one person speaking. This means, 10-15 minutes of audio recording takes about 1 hour to transcribe / type. On the other hand, one could charge per minute of audio recording. After some research into rates structures, I have established that rates vary anywhere from R5,00 to R12,00 per audio minute, i.e. if the audio is 60 minutes long, your earnings could be (if you charge R5 per audio minute) X 60 minutes = R300 for the typed product. Rates should not be too low. This is not an easy job and you should not sell yourself short. But you should also not charge too much, because then you will chase away potential clients. Try to find a happy medium.

Now you need to be patient and be ready for your first client.

I HOPE YOU FIND THIS INFORMATION USEFUL

(Should you have any further queries, you are welcome to EMail Me)

I WISH YOU EVERY SUCCESS!

 

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